Introduction

Luv A Le regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Luv A Le users, and conforms to Internet privacy standards.

Collection of Information

In order to use the Luv A Le website, we may require information from you in order to provide the best service possible. When corresponding with our customers we may collect and store information particularly in regards to sales, support and emails.

Any information collected may be via telephone, email, mail or directly through our website.

Use of Collected Information

Any details collected from Luv A Le customers are required in order to provide you with our products and to better improve our services and create a high level of customer service.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Orders

If you purchase a product from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Third Parties

Luv A Le may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Luv A Le does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Luv A Le site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of luvale.com.au

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Security Policy

Luv A Le uses the PayPal Payment Gateway for its online credit card transactions. PayPal processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the PayPal gateway are secured payments.

Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by Luv A Le or any outside party.

All transactions are performed under 128 Bit SSL Certificate.

All transaction data is encrypted for storage within PayPal’s bank-grade data centre, further protecting your credit card data.

PayPal is an authorised third party processor for all the major Australian banks.

PayPal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Luv A Le

For more information about PayPal and online credit card payments, please visit www.PayPal.com.au